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Frequently Asked Questions

Following we have listed the frequent asked questions to assist you to figure out the problem you encounter. If you can not get a satisfied answer here, please feel free to contact us. Our customer service representative will help you figure it out.

Q: Can you make the bobblehead in accordance with my demand?

A: Yes, we are focus on the needs of our customers and we can fully make the bobblehead with your request. Please feel free to contact us and advise your requirement. Our talented sculptors can make the bobblehead as long as you can imagine. Or you can place your order with the model of Fully Customized. You imagine it, we will make it.
Q: What's the pricing of the bobblehead?

A: Single bobblehead starts at $85.95 and Couple bobblehead starts at $158. It's more expensive for fully custom bobbleheads and complicated bobbleheads which have big accessories like bike, car, guitar etc.
Q: How long can I get the bobblehead delivered?

A: It depends on how urgent you need the item. Following is the details of the time frame and delivery rush service rates we supply.

1. Standard (1 month for sculpting & shipping)
2. Slightly Rush (15 business days for sculpting & shipping)
3. Rush (10 business days for sculpting & shipping)
4. Extremely Rush (7 business days for sculpting & shipping)

Please keep in mind that the delivery rush service rates are distinguishing from each other and related to the weight of you bobblehead. If you would like to get more details of your rush service rate please check it out on the shopping cart or contact us.
Q: I am ordering a set number of custom bobbleheads - can I get a discount?

A: Yes, we appreciate you for bulk order and we supply a series of Coupon Codes for you to use, please check it out on our wholesale page.
Q: How to place an order on your website?

A: There are easy steps to place an order on our online store, please follow the steps below to purchase your custom bobblehead.

1. Select a model you like on our website or you can imagine one on you own.
2. On the product page, upload your distinct photos or send us afterward.
3. Select the hair color, eyes color and complexion.
4. Add your order to shopping cart and select the time frame for your order.
5. Pay for your order with Paypal or Credit Card.

Q: What kind of payment method do you accept?

A: We mainly accept Paypal for payment. In addition, you can also pay by credit card which will processing within Paypal operation interface without having a Paypal account to complete the payment.
Q: What is the proof stages for each bobblehead?

A: Normally there are three proof stages for each order - Head Proof, Body Proof and Finished Proof. We will send the Head Proof to our customers after complete. Body Proof and Finished Proof would be sent only be applied for.

1.Head Proof - Head proof is the most important and crucial for the whole bobblehead. So please pay more attention on this stage. To start with, our talented sculptor make the head in detail to resemble your primary photo and send you the first proof. You can make any change to features like nose, mouth and eyes, however you can't change the skin and hair color.And our sculptor will change the head according to your comment and then send you the proof again until you are satisfied with it. Once you approve it we will bake the head and no change is allowed.

2.Body Proof - In this stage, our sculptor make the bobblehead body to resemble the model you choose and send you the proof. You will be able to make any changes to body. Our sculptor will change the head according to your comment and then send you the proof again until you are satisfied. Once you approve the item we will bake the body and no further change can be made.

3.Finished Proof - With your approval for the head and body, we will mounte the head on the body with a spring so that the head can be bobbling. In this stage, most customers are happy and approve their doll to have it shipped. If you are not satisfied with the finished proof, we have to re-sculpture and additional $30 would be charge.

Q: What kind of proofs can I get?

A: Normally, we only supply Head Proof for you to make sure the resemblance. Other proofs like Body Proof and Finished Proof would not supply if you not ask for.
Q: Will you inform me when you ship my bobblehead?

A: Yes, when we complete your bobblehead we will update the state of your order - from processing to complete. At the same time, our website system will send you an email with the detail of shipment - tracking site and tracking number for you to check it out.
Q: What can I do if the bobblehead is broken when I receive?

A: We are pay more attention to the packing and triple-check before shipping and thus we have a very low case rate of breakage. It's very important to check the integrality for the bobblehead before you sign the package and please contact us immediately if the bobbehead is broken, we will respond to you how to resolve this issue.
Top Quality of Our Bobbleheads

We use polymer clay, a type of nontoxic, polychrome and transformable material which can make your bobble head very colorful and alive-looking. Most important of all, the colour of our bobble head won't fade away and rub off. Many other supplier use cheap poly resin to make the bobblehead, and they paint it head-to-toe, which make it very crude. You can find the advantages of our products by the following details. Our versatile artist pays attention to each detail and you can find its reality verisimilitude.

custom bobblehead details